- Information Collection:
a. Personal Information: When you place an order or create an account on our website, we may collect personal information such as your name, email address, contact number, and shipping address. We will only collect the necessary information required to fulfill your order and provide a seamless shopping experience.
b. Payment Information: For payment processing, we may collect payment details such as credit card information or other financial details. However, please note that we do not store or retain your complete payment information. We utilize trusted and secure third-party payment processors to handle all transactions.
- Information Usage:
a. Order Fulfillment: We use the collected personal information to process and fulfill your orders, including order confirmation, shipping, and customer support.
b. Communication: We may use your provided contact information to communicate with you regarding order updates, delivery notifications, promotional offers, and customer service inquiries.
c. Improving User Experience: The statistical information gathered through cookies and analytics helps us analyze website traffic, understand user preferences, and enhance the functionality and user experience of our website.
- Data Security:
We take appropriate measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security practices and utilize secure encryption protocols to protect your data during transmission.
- Third-Party Disclosure:
We do not sell, trade, or transfer your personal information to third parties unless necessary for order fulfillment, payment processing, or as required by law. We may share your information with trusted partners and service providers who assist us in operating our website and conducting business, but they are bound by strict confidentiality obligations.
- Data Retention:
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal obligations and dispute resolution. If you wish to delete your personal information from our records, please contact us, and we will make reasonable efforts to accommodate your request.
- Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have unintentionally collected personal information from a child, we will promptly delete it from our records.